Refund policy

30 Day Money Back Guarantee  
This policy is good for orders reported within the 30 day period from the date of purchase. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To qualify for the 30 Day Satisfaction and Money Back Guaranteed: If you are unhappy with your experience, contact our customer experience department within 30 days of your purchase at customersvc@coco-kitty.com 

Please have your order receipt ready to share with us. Our team will likely ask for the product to be returned and a shipping label will be provided at that time. Refunds will be submitted to via the same payment method used for the purchase.