PRODUCT
How many pet accidents can one bag cleanup?
Most pet parents are able to address 40 pet accidents with medium sized dogs and cats! For larger to extra large breeds, about 30 accidents is the average for a single bag!
That's a ton of pee and poo 'bang' for your 'buck', without the 'yuck' of stinky poo covered mounds of paper towels!
Should I get the Sweeper kit too?
YES! The Sweeper Kit is a MUST for ensuring your experience is consistently outstanding!
Our Sweeper was methodically designed around the Sprinkle & Sweep material characteristics.
Although the sweeper is easy to keep clean and disinfected, we wouldn't suggest using your kitchen sweeper for pet accidents!
Where is Sprinkle & Sweep made?
We manufacture Sprinkle & Sweep in Sunny Southern California, under our own roof, surrounded by our animal obsessed team.
Isn’t this just like cat litter?
Negative, ghost rider!
Cat litter can't compare to Sprinkle & Sweep, litter works amazing as a medium for our feline family-members to use in their litter box.
However outside of this, cat litter will not eliminate odors or perform overall like Sprinkle & Sweep does for pet accident cleanup.
Is it really veterinarian approved?
YES! Our veterinarian endorsements will be added to our new website soon! In the meantime, visit our Instagram to see several public veterinarian endorsements of Sprinkle & Sweep.
There are well over 100 veterinarian clinics across the United States using Sprinkle & Sweep in their practices daily!
Can I use Sprinkle & Sweep on carpet?
Sprinkle & Sweep can work amazing on carpet, we just don't recommend it on light colored carpets, shaggy carpets, or for pee accidents on carpet.
If you do wish to use it on carpet, simply use it on the most icky accidents such as vomit or poo. It will be life changing compared to using paper towels or bathroom tissue! We instead recommend using our Pet Stain & Odor Spray for pet accidents on carpet and upholstery.
Is Sprinkle & Sweep safe around pets and children?
Yes! Sprinkle & Sweep is not harmful if accidentally swallowed in small amounts. However, it isn't a food product, please be sure your pet doesn't attempt to consume it as part of their regular diet.
Please store your Sprinkle & Sweep products out of reach of pets and young children.
Where else is Sprinkle & Sweep effective?
Stinky trash container? That's trash!
Simply sprinkle in a light top layer to eliminate those smelly odors instantly!
Did we mention Sprinkle & Sweep can also be used as a fantastic litter
box enhancer? Oh and that it is a life saver for large spills in the kitchen
or in the garage!
Does Sprinkle & Sweep contain pesticides, GMO's or fertilizers?
Sprinkle & Sweep contains ZERO pesticides, GMO’s, or fertilizers.
BILLING
Does Sprinkle & Sweep offer a subscription service?
Yes, with Sprinkle & Sweep you can save by subscribing! Delivery frequencies can be adjusted easily, so Sprinkle & Sweep will automatically deliver right to your door based on your own pet parenting needs!
P.S. We suggest signing up for our newsletter for future announcements and promotions!
How do I view past orders or manage my auto deliveries?
Create an account to gain access to your personalized order portal! Here, you are able to manage your Sprinkle & Sweep subscriptions and also view previous order details.
If you have any questions, you can contact our caring team by using the chat feature during available hours or send us an email to customersvc@sprinkle-sweep.com
Do you offer a money-back guarantee?
Yes, every order is backed by our 30-day Money Back Guarantee! If you are unhappy with your purchase, simply send us an email to customersvc@sprinkle-sweep.com to receive a full refund!
ORDER
Is Sprinkle & Sweep available at my local pet store?
Sprinkle & Sweep is now available at PetSmart! Use this Store Locator to buy Sprinkle & Sweep at your local PetSmart today!
By subscribing, do I always receive the money savings?
Yes! By subscribing you can save money on each and every delivery! Sprinkle & Sweep is the healthy choice for dogs, our planet, your time and your wallet!
Where is Sprinkle & Sweep shipped from?
Sprinkle & Sweep is manufactured and packaged in Southern California under one roof by our small team of passionate pet parents. We then ship our product to fulfillment centers throughout the US, this ensures a speedy delivery once your order is placed!
Does Sprinkle & Sweep offer free shipping?
Yes! We offer free standard shipping on all orders placed within the US.
Why can't I access my account?
We require all customers to activate their accounts after it has been created. Once you create your account, you will receive an email with a link to activate it. This will allow you to update your password, customize your subscription, and change any personal information.
CONTACT
How do I contact Sprinkle & Sweep's customer service?
You can conveniently use the chat box on our website to contact any of our reps at any time. We are also available via email at customersvc@sprinkle-sweep.com
Is the live chat available 24/7?
Sprinkle & Sweep is a small business operated out of Southern California. We are only able to answer questions 7 days a week between the hours of 8:00AM- 9:00PM Pacific Standard Time.
How quickly can I expect a turn around on my email?
Our team strives to respond as soon as we see your inquiry! For emails sent on business days, you can expect a response within 2 hours or less.